Do You Use the Right Technology?
Does your office look like a computer store? Are there VoIP phones, computers, laptops, big screens and fancy mice? Do you have an iPhone and a Blackberry? Every day just about everything we do now involved technology. Selecting the right technology to do my job isn't always easy. Have you ever made the wrong choice? Have you let a customer video conference in when you were wearing a t-shirt with a less flattering logo on the front? Optimizing your use of technology is something each of you has to handle as an individual. For instance I have learned that I have a terrible short-term memory so if I take a phone call while I'm driving, there's a good chance that whatever I told somebody on the phone will be forgotten or skipped. If you call me while I am driving and ask to set up an appointment next Tuesday chances are good I won't be there. I've learned to be somewhat selective in answering calls while I'm driving for that reason. When I do take the call an...